Student Package Delivery Policy

All student desk top mail, defined as metered or stamped mail, is delivered by University Mailing Services (UMS) to residential halls the same day it is received from the United States Postal Service (exception below).  Once desk top mail has been tendered to each residence hall, residential hall personnel sort and distribute the desk top mail to students residing at the hall.  University Mailing Service does not sort and/or distribute desk top mail directly to students.                                                                                                                                                                                                                               Exception to same day resident hall delivery:  At Residential Life’s written request, UMS will hold all desk top mail during holiday breaks.  Mail delivery services will resume on the date specified in the written request by Residential Life personnel. 

Small package parcels, defined as packages that are sent using a tracking number, will be delivered to each respective residence hall.  In the event that the residence halls are not receiving small package parcels, provisions can be made for the student to pick up the package at UMS if the tracking number is provided, photo identification is shown at the time of package pick up, and if the package contains one or more of the following exceptions:

  • Package contains medicine
  • Passports
  • Undeliverable as addressed
  • Time sensitive materials (Examples: perishables, credit cards, plane tickets, I-9’s)
  • Keys      

 

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